Wednesday, November 6, 2019


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Christmas is just around the corner and Santa will be returning to his magical grotto at Royal Victoria Place from Friday 15th November!

So why not be super organised and book* your family visit to see Santa in advance. It will ensure you can pick the perfect date and help avoid having to queue, therefore making it an even more magical experience for your little ones… and more time shopping for you!

Santa’s Grotto will be located on level 1 opposite M&S and open every day from Friday 15th November until 4pm on Christmas Eve.

Book now here today!

Entry to Santa’s Grotto is only £7 per child including a wrapped gift.

To capture the special moment, a photography service will also be available at Santa’s Grotto offering great gift ideas for family and friends.

School Group Bookings* are also available to book in advance via the online booking system and are eligible for a group booking discount.

Grotto opening times:

From 15 November
Friday 11am – 5pm
Saturday 10am – 6pm
Sunday 11am – 4.30pm

From 18 November
Monday - Friday 11am – 5pm
Saturday 10am – 6pm
Sunday 11am – 4.30pm

From 9 December
Monday – Friday 10am – 6pm
Saturday 10am – 6pm
Sunday 11am – 4.30pm

Christmas Eve
10am – 4pm

Sensory Santa Visits
Sensory Santa visits will take place every Tuesday morning between 10am and 11am providing an opportunity for children with autism or special needs to visit Santa in a sensory friendly environment.

Booking in advance is not required, so parents have more flexibility. A £1 donation for every Sensory Santa visit will be made to the National Autistic Society.

*There are a limited number of pre-booked slots available per day.
Entry cost is per child and all events are subject to change or cancellation.