9.00am - 6.00pm
For Satnav use TN1 2SS
Our friendly Concierge team are here to help make sure you enjoy your visit every time you shop atRoyal Victoria Place.
Concierge is conveniently located on level 2 opposite The Carphone Warehouse and will help you with locating stores, transport information and any other queries you may have. You can also pick up a copy of our Centre Guide making it easier to find your way around the Centre. We also love getting your feedback, so while you’re there pick up a customer comment card and let us know what you think.
For more information about how we can help you, please contact the Concierge Team on 01892 506666 or email firstname.lastname@example.org
Our friendly and helpful Concierge team are here to make your shopping experience at Royal Victoria Place a real pleasure. The Concierge team can help you locate your favourite stores and also offer a range of useful services. Concierge is located on level 2 opposite The Carphone Warehouse.
Our FREE Kids Club makes shopping fun for your little ones. Join our Kids Club today and you’ll receive exclusive offers, advance notice of events and plenty more.
Make shopping with the little ones stress free whenever you shop atRoyal Victoria Place.
Kiddy Cars can be hired for FREE* from Concierge on level 2 opposite The Carphone Warehouse. Plus if your little ones love using our Kiddy Cars, why not apply for a Kiddy Car Driving Licence which makes hiring them even easier and more fun! *ID Required. Terms & conditions apply.
Shopmobility makes shopping more accessible when you need a bit of help. Wheelchairs and scooters are available for hire from the Shopmobility unit located on level 1 near Next.
Shopmobility are open 10am - 4.30pm Monday to Saturday
To book telephone 01892 544355
Playworld will be temporarily closed from Friday 21st April. But don't panic as our brand new Playworld will be opening very soon!
Playworld is a free children’s soft play area located on level 1 near Seattle Espresso and will be open every day.
Children must be under 100cm and always accompained and supervised by an adult.
We provide specific parking spaces situated close to mall entrances for the convenience of all shoppers. Accessible toilets are located at several locations throughout the mall.Our shopmobility store makes shopping more accessible for those who need it. Wheelchairs and scooters are available for hire from shopmobility located on level 1 opposite Next.Accessible parking bays are located on levels 4 and 6 of Royal Victoria Place Car Park.
Royal Victoria Place is a Child Safe Zone. Free wristbands for your children are available from Concierge on level 2 near The Carphone Warehouse.
Shopping with the little ones is not always easy, so to make it easier from the moment you arrive, you’ll find special Parent and Child parking bays located on level 6 of Royal Victoria Place Car Park. These parking facilities provide extra wide bays to help make shopping with a pram easier and more convenient with easy access to the malls.
Our Parent and Baby Room is located in the Food Court and offers private cubicles for feeding. Plus a microwave and bottle warmer are also available to make feeding your little ones convenient and stress-free.
To find out the latest news, offers, trends and fashion from Royal Victoria Place then sign up today using your name and email address.